AmericanChateau.com is the ecommerce wing of the American Chateau Company. The American Chateau Company is a registered business based in Ontario, Canada. We have successfully operated an internet auction business on eBay (originally under the name TimelessVintage and now under the name AmericanChateau) since 1Q 2003. Consistently 99.5% to 99.9% of our customers are very happy with our product and service as shown by our feedback on eBay. We work very hard to ensure that any problems that you may have are quickly and easily resolved to your satisfaction. You can write to us to the two following addresses:

USA:
2315 WHIRLPOOL STREET - Suite 342
Niagara Falls New York 14305-2413
United States

Canada:
120 Clark Ave. Unit 2
Thornhill, On L3T 1S9
Canada

We see ourselves as a high-end e-boutique for fine decor and timeless gifts. As such, we sell only top-quality, brand new merchandise that is without flaw or defect. We deal only with reputable manufacturers, suppliers, & importers to ensure the highest quality. We check the quality of every item when it arrives on our premises and again before it is shipped out. Items in stock ship within 1-3 days after the item has been paid for. We use new shipping materials and use professional packers to pack your items to ensure safe delivery. All amounts are in US Dollars. For U.S. Customers everything is shipped from the U.S. and for Canadian Customers everything is shipped from Canada. This ensures quick delivery of your item and prevents any issues with customs and import taxes. Please contact us at service@AmericanChateau.com if you have any questions.

Your purchase will be:

• Brand New
• Top Quality Merchandise
• No Seconds
• No Defects/Flaws

However, if for any reason you are unsatisfied about your purchase please contact us at service@AmericanChateau.com within 10 days of reciept of item to arrange an exchange. We will give you a credit for the full amount of your purchase (not including S&H). Since we carry over 1000 unique items, you are sure to find something else you like.

• Email : service@AmericanChateau.com
• Phone : 1-888-299-7343 - Weekdays 12-6 EST (you can leave a message at other times)